Deployment of Candidate Relationship Managers
Role and Responsibilities : Candidate Relationship Managers (CRMs) are dedicated to each deployed resource, establishing a direct line of communication and support. They serve as the primary point of contact, ensuring a seamless experience for our contractors.
Support and Guidance : CRMs provide continuous support, guidance, and mentorship to contractors, addressing their needs and concerns promptly to ensure a positive work environment.
Issue Resolution : Acting as advocates for our contractors, CRMs address any issues or concerns swiftly, maintaining high levels of satisfaction and performance.
Engagement Sessions with Deployed Resources
Purpose : Regular engagement sessions are conducted to assess satisfaction levels, gather feedback, and strengthen relationships with our deployed resources.
Topics Covered : These sessions encompass performance reviews, career development opportunities, and discussions on personal well-being, ensuring a holistic approach to engagement.
Feedback Loop : The feedback collected during these sessions is used to enhance support mechanisms and tailor solutions to meet individual needs effectively.
Timely Communication with Clients
Transparency : We maintain open and transparent communication channels with our clients, providing insights into the performance and progress of deployed resources.
Updates : Regular updates on milestones achieved, project status, and any client-specific requirements are provided to keep clients informed and engaged.
Client Satisfaction : Prompt communication fosters client satisfaction and builds long-term partnerships based on trust and reliability.
Bi-weekly Contractor Outreach
Communication Channels : Contractors are contacted at least twice a week via phone calls and text messages, ensuring consistent and personalized interactions.
Purpose : These check-ins help contractors feel supported, valued, and connected to the organization, enhancing their overall experience.
Issue Resolution : Any issues or concerns raised during these interactions are addressed promptly to maintain high morale and productivity.
Engagement Connect Sessions on Growth Initiatives
Focus Areas : These sessions focus on career growth opportunities, skill development, and the long-term benefits of collaboration with clients.
Motivation : Potential career paths within client organizations are highlighted, along with success stories to inspire and motivate contractors.
Interactive Format : Participation and discussion are encouraged to understand individual career aspirations and align them with organizational goals.
Yearly Increments Based on Market Conditions
Merit-based Reviews : Annual performance reviews are conducted, aligned with prevailing market conditions and contractor contributions.
Fairness and Transparency : Increments are awarded based on merit, ensuring fairness and motivating contractors to excel in their roles.
Performance Recognition : Exceptional performance is recognized through monetary rewards and career advancement opportunities.
Retention Programs Based on Tenure
Benefits and Incentives : Retention strategies are designed to reward tenure and loyalty, offering increased flexibility, additional training opportunities, and career progression support based on the length of service.
Customization : These programs are tailored to meet the unique needs of our contractors, fostering long-term commitment and satisfaction.
Long-term Engagement : Our retention programs aim to reduce turnover and enhance continuity, creating a stable and productive workforce.
Training Programs on New Technologies
Access to Learning Resources : Contractors have access to Prime Pro Learning (www.primeprolearning.com) for free or subsidized training on emerging technologies.
Skill Enhancement : Courses are offered to enhance contractors' skill sets, making them more competitive in the market.
Career Development : Continuous learning and professional growth are encouraged, supporting contractors in advancing their careers within the IT industry.
